Privacy Policy

Last updated: June 23, 2026

318 Tote Rentals ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or rent totes from us, how we use it, and the choices you have.

1. Information we collect

When you submit a reservation request or contact us, we collect the information you provide directly, which may include:

• Name, phone number, and email address
• Delivery address and move date
• Package selection and any special instructions you provide

We do not collect payment card information through our website. Payment is handled directly through a separate invoicing service at the time of booking.

2. How we use your information

We use the information you provide to:

• Confirm and schedule your tote delivery and pickup
• Contact you about your reservation, including changes or delays
• Respond to questions you send us
• Improve our service area, packages, and pricing over time

We do not sell your personal information, and we do not use it for advertising or marketing to third parties.

3. How we share your information

We do not share your personal information with third parties except:

• With service providers who help us operate our business (for example, our invoicing or scheduling tools), who are only given the information needed to perform their function
• If required to do so by law, subpoena, or other legal process
• To protect the rights, property, or safety of 318 Tote Rentals, our customers, or others

4. Data retention

We keep reservation information for as long as needed to fulfill your rental, handle any related questions or disputes, and meet our recordkeeping obligations. You can ask us to delete your information at any time by contacting us using the details below, and we will do so unless we are required to retain it for legal or accounting purposes.

5. Cookies and website data

Our website may use basic, non-invasive analytics to understand how visitors use the site (for example, which pages are viewed). We do not use this data to build advertising profiles, and we do not sell it.

6. Your choices

You may ask us at any time to:

• Tell you what personal information we have on file for you
• Correct inaccurate information
• Delete your information, subject to our recordkeeping needs described above

7. Security

We take reasonable steps to protect the information you share with us. No method of storing or transmitting information online is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

Our services are intended for adults entering into a rental agreement. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after a change means you accept the updated policy.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: simplysouthern318@gmail.com
• Phone: (318) 642-4323
• Location: Shreveport & Bossier City, Louisiana