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Rental Agreement

Last updated: June 23, 2026

This Rental Agreement is between 318 Tote Rentals ("we," "us," "our") and the customer named on the corresponding reservation or invoice ("you," "your"). By accepting delivery of totes and/or dollies from us, you agree to the terms below.

1. Rental items

We will deliver the totes and dollies included in the package you selected at booking. You agree to use these items only for packing and transporting personal belongings during your move.

2. Rental period

Your rental period begins on the agreed delivery date and runs for one week unless extended. We require a minimum of 3 days between booking confirmation and your scheduled move date so we can prepare and deliver your totes and dollies. You may extend your rental before your scheduled pickup date at the discounted extra-week rate for your package. If totes are not made available for pickup at the end of your rental period and no extension has been arranged, additional charges may apply at the extra-week rate.

3. Condition of items at delivery

Totes and dollies are professionally cleaned and inspected before delivery. Please inspect your totes and dollies upon delivery and notify us within 24 hours at (318) 642-4323 if you notice any damage so we can address it before your move.

4. Your responsibilities

While the totes and dollies are in your possession, you agree to:

5. Loss or damage

You are responsible for returning all totes and dollies included in your package. If any tote or dolly is lost, not returned, or damaged beyond normal wear during your rental period, a replacement fee may be charged. We will always contact you first to discuss any damage or missing items before applying a charge.

6. Payment & deposit

Specific payment terms, including any deposit required to confirm your booking, will be provided on your invoice at the time of reservation confirmation. Full payment terms will be communicated before delivery, and no rental is confirmed until payment terms are agreed.

7. Cancellations

If you need to cancel after booking, contact us as soon as possible at (318) 642-4323 or simplysouthern318@gmail.com. Any deposit refund will depend on how much notice is given before your scheduled delivery date, as communicated at the time of booking.

8. Delivery & pickup access

You agree to provide a delivery address that our team can reasonably access (for example, ground-floor or elevator access for multi-story buildings) and to be reasonably available during the agreed delivery and pickup windows. Significant access issues not disclosed at booking (such as long carry distances or restricted parking) may affect scheduling.

9. Limitation of liability

318 Tote Rentals is not liable for indirect or consequential damages related to your use of our rental items, including damages to personal property you choose to pack inside the totes. Our total liability under this agreement is limited to the amount you paid for your rental.

10. Governing law

This Rental Agreement is governed by the laws of the State of Louisiana.

11. Contact us

Questions about this Rental Agreement can be directed to: